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Bradford Networks delivers pragmatic NAC solutions that address real security challenges and strives to meet or exceed our customer's expectations.
The following interviews and comments are from our customers
about their experiences using our Campus Manager solution.
Interviews with Bryant University & Central Michigan University - October, 2007
Roger Williams University
"We are very pleased to be Bradford
customers. Campus Manager has improved the quality and reliability
of our ResNet immeasurably. Having authorized, valid, verified,
and maintained (even if forced) PCs on the network has resulted
in less long term help desk issues and literally eliminated
bandwidth complaints. Our MRTG graphs are "picture perfect".
We would re-implement the same solution in a heartbeat."
~ Joseph
F. Pangborn, Chief Information Officer
Doane College
"We run our dorms through a forced
scan once every 4 weeks just to make sure they have anti-virus
and anti-spyware programs in place, and that they are up-to-date.
Students are beginning to realize that if they keep current,
the scan doesn't take long. I can't tell you how many hours
Campus Manager has saved us.... but I know we would have had
to hire at least 2 more people in our dept. if we hadn't purchased
it!"
"Before we invested in Campus Manager,
the fall semester would start with at least 2-3 weeks of inconsistent
network availability due to students bringing infected machines
from home and plugging them into our network. Faculty was told
not to rely on Internet, or even Intranet, resources until
things were under control. With Campus Manager in place, the
last two years have totally eliminated this problem! We can't
even begin to estimate the cost-savings in terms of time saved,
network availability, and overall satisfaction of our campus
community due to the Campus Manager solution at Doane College. "
~ Dan Schneider,
Director, Network Administrator
Nichols College
"I feel confident that Bradford Networks
is listening to its customers and improving the products & services
based on customer feedback. The level of support offered through
Bradford sets you apart from the competition and I hope this
continues."
~ Nathan
Grist, Network Administrator
Southern Methodist University
"Bradford has really made our registration
process go very smoothly. Much more so than anyone had expected."
~ George
Finney, Network Engineer
Saint Joseph's College of Maine
"The Fall semester went very well
and Campus Manager certainly made a huge difference in our
lives. After the flurry of activity getting it set up and through
the first few weeks of September, things settled down and I
hardly ever touched CM after that. It literally was "set it
and forget it". What a nice feeling."
~ John Murray,
Network Administrator
New England College
"Life is GOOD! Bradford Campus Manager
has saved our collective bacon this year. Still learning, but
things are going well. Thanks for a great product and all of
your support."
~ Ray Fournier,
Director of Technical Services
Hillsdale College
"For the first time ever, I do not
have the typical backlog of student computers that need to
be cleaned of viruses, thanks to Bradford Campus Manager! The
new version of your Security Management Application is awesome,
we love it. I'm now looking forward to your MAC version."
~ Patrick
Chartrand, Network and Systems Manager
Rivier College
"In September 2003, like most other
businesses and institutions, we got "blasted" by the Blaster
virus. It cost us many tens of thousands of dollars in technical
staff hours to clean up hundreds of student and college computers.
In looking for a way to prevent something like that from ever
happening again, we found Bradford Networks. Once we learned
of the features of Bradford Campus Manager, we were sold! It
was installed in December of 2003 and in production for the
student "move-in" in January 2004. It worked extremely well
and while student move-in days are always challenging, we no
longer have to worry about infected or un-patched systems connecting
to our network. It protects not only the college's resources;
it protects our students who might not be focused on securing
their own systems. If you have a campus or a business that
must permit "unknown" computers to attach directly to your
network, you need Campus Manager! "
~ Bill Schleifer,
Director, Executive Director, Information Technology
Hollins University
"Before our investment in Bradford
Campus Manager (summer of 2004), Hollins University did not
have a reliable method to control or contain computers on our
student network. Each year we were faced with unreliable network
access and an onslaught of issues, resulting in a higher than
normal workload for our IT staff. Once we deployed Bradford
Campus Manager, we immediately were able to gain control of
our network. The IT staff now has time to focus on more important
IT issues and not the worms/viruses that the students brought
with them. We have also found that Bradford Campus Manager
is a valuable tool to help with asset inventory, control, and
recovery, by being able to search for the MAC address and easily
establish its location down to the switch port. There was certainly
a positive return on our investment in this solution! "
~ Greg Henderson,
Director, Information Technology and Support Services
San Diego Christian College
"I'm very pleased with the Bradford
Campus Manager Solution and the ongoing support that I am receiving
from Bradford Networks. I did have an issue with my VLAN switching,
but everything was taken care of with a software upgrade. The
VLAN switching is now working very nicely. I really enjoyed
my time up at Bradford headquarters in Concord; the training
I attended was excellent."
~ Luis Charles
The University of Tennessee at Martin
"The fall semester student move in
went extremely well. Our helpdesk is singing Bradford Campus
Manager praises."
~Mark McAlpin,
Assistant IT Manager
Central College
"I would like to extend a huge THANK
YOU to Bradford Networks for all of the help you provided.
This is my second fall move-in with Central College and it
is the first fall semester with the Bradford Campus Manager
Solution. This year marks the first year in the last 4 that
we are not disconnecting entire buildings from the network.
Thanks to Bradford Networks, we are off to our first smooth
semester start in the past 4 years."
~Lee Weers,
Assistant Director for Network Services
Thiel College
"Second year using the Bradford Campus
Manager Solution. Nothing but good things to say about Bradford
Networks and Bradford Campus Manager. It has really made things
easier for our technical staff and for the students. If the
users follow the instructions they are given, then they can
be online in minutes. We used to spend weeks at the beginning
of the semester getting computers online; now that has been
reduced to a few days and improving every year."
~Greg Perrine,
Network Manager
Saint Michael's College
"I thought I would pass along some
positive feed-back on our experiences with the registration
process at Saint Michael's College using the new Bradford SMA
tool. In my opinion, we are having the smoothest opening since
we went to the Bradford Campus Manager.
Many of our students have been successfully registering from
off campus using the remote registration feature. When the
students try to run the process from on campus, most of them
are able to do it without any assistance from the technical
staff. Thanks for all your help."
~Rick Murphy,
System & Network Administrator
Taylor University
"At Taylor University, we realized
a return on our investment in Bradford Campus Manager within
the first semester. Savings were achieved in the area of IT
support costs, by requiring fewer man hours to maintain our
network. As important though, was the increased availability
and overall stability of the residential and campus networks!
We feel the investment in this policy enforcement product was
small compared to the benefits and cost savings."
"I want to thank you for all the help
you have given us so far and let you know the Campus Manager
has been a blessing and a success to us this year. We have
had a VERY smooth opening to ReseNet this year with viruses
just being a background issue. Here is our current status,
which is amazing.
Over 1400 computers are Registered and Virus
free!!! The Registered (computers) have installed Symantec
Managed Antivirus and are checking into our management server.
We have over 90% of our residential students
online already and we are only a week and a half into school.
Add to that viruses are not impacting the network at all this
year. That is amazing! Thanks !!!"
~T.R. Knight,
Director of Technology Services
Harding University
"Well, the semester is kicking off
at a frantic pace... We worked with your technical support
team to resolve a small glitch that required a version upgrade
to resolve, now we are working just fine.
Things have been going great! Bradford Campus
Manager has been a real boon for us here. We're really happy
about the new version and are very curious about your Security
Management Application (SMA). I suspect we'll be using it in
a few months if we like what we see in the Webinar.
We sure do appreciate all the work that
you all do there at Bradford Networks. Bradford Campus Manager
has sure made our jobs and our lives a LOT easier. "
~Allen Barrett,
Security Administrator
Fitchburg State College
"It's Sunday at 8:30 am and I am at
the Help Desk and there are NO MESSAGES on the lines we use.
I also left here at 6:30 pm last night. This may seem mundane
to you, but - in the 6 years since I took over as the manager
of support, I have NEVER been home before dark on Labor Day
weekend....I have hardly even gotten HOME! Believe me, on a
weekend that students have returned to school, there has NEVER
been a morning with no calls to return! We registered about
470 students yesterday - all but 9 made it through scanning
and remediating. We were able to talk all but 5 through the
process, and got everyone in "Registration Hell" out by talking
them through it over the phone. Although our ears and voices
were cracking last night, our sneakers were not burning from
trekking across campus, and up and down ten flights of stairs
all day. I may actually get to have a life this fall. Thanks
you all so much for your help and patience over the last three
weeks."
~Sherry Horeanopoulos,
Manager Computer Center
Avon Old Farms School
"Campus Manager's integration with
PacketShaper has been working really well. The product is awesome
and was pivotal in controlling the virus/worm issue the students
brought back to school with them.
Thanks for all your help in the last couple
weeks. We had a new PacketShaper put in last Friday and the
integration between the two products didn't miss a beat. "
~Debra Case,
IT Director
Suffleld Academy
"Before I had Campus Manager, I never
felt comfortable that I could control access to my data network.
With Campus Manager I can now provide a safe, monitored, and
controlled environment. This is one of those indispensable
programs that I'd now hate to be without."
~Dean Ellerton,
IT Director
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