Bradford Networks
 
Columbia University Medical Center

PRESS RELEASES

<< Previous

Columbia University Medical Center Slashes Help Desk Calls By 66% with Bradford Networks' NAC Solution

Campus Manager's Automated Policy Checks Produce Immediate ROI
By Ensuring Up-To-Date Malware Protection

Concord, NH – January 9, 2008 – Bradford Networks, an award-winning provider of comprehensive network access control (NAC) solutions, announced today that a 66 percent drop in help desk calls and speedy device registration during a pilot deployment of Campus Manager has Columbia University Medical Center expanding deployment to the rest of the campus.

By capitalizing on Campus Manager’s automated registration and policy checks, the New York City medical center realized an immediate return on its technology investment by dramatically slashing the number of help desk calls from 2007 summer program participants. In addition, the pilot uncovered that 53 percent of the students involved in the pilot program had personal computers that did not have up-to-date anti-virus protection and Campus Manager’s self-remediation tools helped to quickly rectify the situation without help desk involvement.

“Because of Campus Manager, we’re not having machines come onto the network that don’t already meet our policies and standards, so the number of calls that are security related have dropped substantially,” said Dean De Beer, Information Security Manager, Columbia University Medical Center. “As a result, rather than spending cycles putting out fires we’re looking to projects and initiatives that take us forward, not simply maintaining the status quo.”

What once took as long as 72 hours, getting students onto the medical center network, is now automated by Campus Manager’s dissolvable agent. The scan, which often can be done in 20-60 seconds, either gives users access to the production network or quarantines the device and directs the user to a customized remediation web page with instructions on how to resolve the problem and gain full access to the network.

“Columbia University Medical Center’s experience provides an objective measure of the return on investment for NAC,” said Mike Gadoury, Bradford Networks founder and CEO. “In addition, based on the success of the initial rollout, the Medical Center is considering plans to roll out the solution to permanent staff. Bradford’s out-of-band technology allows customers to start small and expand the solution gradually to meet longer term needs.”

Bradford Networks has pioneered advanced NAC solutions since 2002 and helps solve network access control challenges facing education, healthcare, financial services, government and other organizations by securing wired, wireless, and VPN networks.

About Bradford Networks

Bradford Networks is dedicated to solving the security challenges facing enterprise, institutions and government by developing innovative network access control solutions for wired, wireless and VPN networks that deliver automated security services by leveraging existing network infrastructures and investments. Privately held, Bradford Networks is located in Concord, NH. For more information, call (603) 228-5300 or visit www.bradfordnetworks.com.

About Columbia University Medical Center

Columbia University Medical Center provides international leadership in pre-clinical and clinical research, in medical and health sciences education, and in patient care. The medical center trains future leaders and includes the dedicated work of many physicians, scientists, nurses, dentists, and public health professionals at the College of Physicians & Surgeons, the College of Dental Medicine, the School of Nursing, the Mailman School of Public Health, the biomedical departments of the Graduate School of Arts and Sciences, and allied research centers and institutions. www.cumc.columbia.edu

 

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

<< Previous
home | about us | products | solutions | news & events | support | contact us
© 1999-2007 Bradford Networks. All rights reserved.        Privacy Statement