Computing devices employed across today’s organizations change and grow at a dramatic rate while IT resources and staffing budgets often remain constant. Bradford Networks’ HealthCheck Service enables you to realize the full value of your Network Sentry solution, while continuing to meet your changing business requirements.
Bradford Networks’ HealthCheck Service deliverables include:
- Statement of Work
- Two (2) days service time with remote assessment and tuning of the following:
- Server and agent configuration
- Communications
- Device and user profiling
- Auditing and reporting
- Alerting
- Network provisioning
- Endpoint remediation
- Integrations
Overview
Statement of Work
To plan the project, Bradford Networks’ Project Manager works with the customer to create an SOW that documents the stakeholders, requirements, process, deliverables and schedule for the HealthCheck session. The SOW forms the basis for the service.
Server & Agent Configuration
To ensure that Network Sentry is configured for maximum performance and the best user experience, the Service Engineer reviews current configurations and determines what needs to be tuned.
Communications
Because communication between Network Sentry and the network infrastructure and endpoint devices is crucial for maintaining an up-to-date view of the network, the Service Engineer will validate this functionality.
Device and User Profiling
The key to providing flexible yet secure network access to devices and users is to ensure the Network Sentry’s profiling rules are configured properly for your environment. The Service Engineer will review and modify these rules as appropriate.
Auditing and Reporting
Collecting historical network access data is critical to providing the audit trail and perspective often needed to resolve a security incident. The Service Engineer will verify that Network Sentry’s report generation and distribution is configured properly for monitoring and logging users and devices connecting to the network.
Alerting
Based on your notification requirements, the Service Engineer will verify events and alarms are configured for detecting and notifying security anomalies and violations that require investigation, as well as disabling those that are not of concern.
Network Provisioning
The risk profile for a device attempting to connect to a network can determine the level of access that is provided. The Service Engineer will adjust the corresponding provisioning rules for full, guest, or restricted access.
Remediation
The Service Engineer can provide assistance in improving the user experience for the self-remediation process when a device is identified as at risk and isolated.
Integrations
If you have integrated the Network Sentry with third-party solutions such as an Intrusion Detection System (IDS), the Service Engineer can verify that it is communicating correctly with Network Sentry.
Challenges
- Adapting the Network Sentry for a changing network environment
- Keeping up with consumerization of IT – Bring Your Own Device
- Modifying device profiling rules to provide access while limiting risk
- Providing knowledge transfer during staff turnover
- Leveraging new features
Benefits
- Faster identification of new devices and users
- Knowledge transfer of best practices
- Continued value of Network Sentry
- Improved security posture and reduce risk
- Safer introduction of new devices
- Maximum console performance
- Maximum endpoint performance
- Seamless integration with existing NOC/SOC solutions
Deliverables
- Key functionality assessment
- Tuning of Server and Agent parameters
- Validation of reliable communication across all network components
- Impactful network access reports and alerts
- Event integration with core security and operations platforms
- Instructions for designated staff to gain experience in best practices
- Duration: 2 days of remote assessment and tuning
s are changing and growing at a dramatic rate while IT resources and staffing budgets often remain unchanged. Any organization responsible for managing a Bradford Networks Network Sentry environment should ensure the solution continues to evolve to meet changing business requirements. With proper maintenance and fine-tuning the full value of the solution will be sustained.
To plan the project, Bradford’s Project Manager works with the customer to create a SOW that documents the stakeholders, requirements, process, deliverables, and schedule for the upgrade session. The SOW forms the basis for the service.
HealthCheck Service deliverables include a Statement of Work, and Service Time (2 days) with remote assessment and tuning of the following:
- Server & Agent Configuration
- Communications
- Device & User Profiling
- Auditing & Reporting
- Alerting
- Network Provisioning
- Endpoint Remediation
- Integrations
Overview
Statement of Work
To plan the project, Bradford’s Project Manager works with the customer to create a SOW that documents the stakeholders, requirements, process, deliverables, and schedule for the upgrade session. The SOW forms the basis for the service.
Server & Agent Configuration
To ensure the Network Sentry is configured for maximum performance and the best user experience, the Service Engineer will review the current configuration and determine what should be tuned.
Communications
Because communication between the Network Sentry and the network infrastructure and endpoint devices is crucial for maintaining an up-to-date view of the network, the Bradford Engineer will validate this functionality.
Device and User Profiling
The key to providing flexible and yet secure network access to devices and users is to ensure the Network Sentry’s profiling rules are configured properly for your environment. The Service Engineer will review and modify these rules as appropriate.
Auditing and Reporting
Being able to collect historical network access data is critical to providing the audit trail and perspective often needed to resolve a security incident. The Service Engineer will verify report generation and distribution is configured properly for monitoring and logging users and devices connecting to the network.
Alerting
Based on your notification requirements, the Service Engineer will verify events and alarms are configured for detecting and notifying security anomalies and violations that require investigation, as well as disabling those that are not of concern.
Network Provisioning
The risk profile for a device attempting to connect to a network can determine the level of access that is provided. The Service Engineer will adjust the corresponding provisioning rules for full, guest, or restricted access.
Remediation
The Service Engineer can provide assistance in improving the user experience for the self-remediation process when a host is marked at risk and isolated.
Integrations
If you have integrated the Network Sentry with 3rd-party hardware such as an Intrusion Detection System (IDS), the Bradford Service can verify that it is communicating with the Network Sentry.
Challenges
- Adapting the Network Sentry for a changing network environment
- Keeping up with consumerization of IT – Bring Your Own Device
- Modifying device profiling rules to provide access while limiting risk
- Providing knowledge transfer during staff turnover
- Leveraging new features
Benefits
- Faster identification of new devices and users
- Knowledge transfer of best practices
- Continued value of Network Sentry solution
- Improved security posture and reduce risk
- Safer introduction of new devices
- Maximum console performance
- Maximum endpoint performance
- Seamless integration with existing NOC/SOC solutions
Deliverables
- Key functionality assessment
- Tuning of Server and Agent parameters
- Validation of reliable communication across all network components
- Impactful network access reports and alerts
- Event integration with core security and operations platforms
- Skills instructions for designated staff to gain experience in best practices
- Duration: 2 days of remote assessment and tuning
