New program designed to enhance direct customer feedback
Concord, N.H. – Bradford Networks, developer of Security and Policy Enforcement Solutions for Enterprise Networks, today announced that it has established a Bradford Customer Advisory Council.
The members of the council will serve in an advisory capacity to Bradford Networks senior leadership team on matters relating to company direction, product direction, and overall general business issues. This structured program has been created to help ensure Bradford Networks has a formal process in place to allow those individuals who wish to offer guidance a formal method to do so. Also, it provides yet another program to ensure our company is 100% customer focused.
The Bradford Customer Advisory Council will consist of up to 20 active members, which may include existing customers, business leaders, and individuals that have a strong desire to help Bradford Networks succeed. The goal is to have the consortium be comprised of a diverse mixture of members who will contribute unique and varied perspectives to Bradford’s leadership team.
The following key objectives define the desired outcomes and benefits of having a Customer Advisory Council:
- Create an effective, structured program
- Open line of communication to listen to our customers needs
- Strong connection with customers that want to help shape Bradford Networks
- Share ideas around our product roadmap to help mold strategic product direction
- Be able to constructively learn from other successful business leaders
- Help grow the company in a positive direction
“Ongoing communication, easy access to management, and open dialog are the keys to success for this program,” said Mike Gadoury, Founder and CEO of Bradford Networks.
“Email, conference calls, and interactive meetings will be encouraged on a regular basis to ensure we listen to this newly formed team.”
Bradford Networks will host an annual Bradford Customer Advisory Council meeting once per year. This will provide a face-to-face forum for the members to exchange ideas. Senior management will use this opportunity to cover strategic topics and host various interactive discussion groups.
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About Bradford Networks
Bradford Networks offers the best solution to enable secure network access for corporate issued and personal mobile devices. The company’s flexible Network Sentry platform is the first network security offering that can automatically identify and profile all devices and all users on a network, providing complete visibility and control. Unlike vendor-specific network security products, Network Sentry provides a view across all brands of network equipment and connecting devices eliminating the network blind spots that can introduce risk.